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Give us a call to dicuss your needs on 01202 39 88 55 or email us at helpme@waterworks.co.uk
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We’ve compiled our top tips for making sure your new bathroom purchase from Island Bathrooms doesn’t end up costing you more than expected.
1. Check your order invoice carefully.
We can only help and advise based on the information you have given us. It may be a good idea to check with your bathroom installer that the correct goods have been ordered. If we’ve had to order them especially for you, and you need to change or cancel, manufacturers charge a restocking fee of up to 30%.
2. Allow plenty of time.
It is in your interest to have your bathroom suite delivered to your house well before installation. This gives you time to check, with our delivery team, for any problems and gives you time to correct them. We advise that you don’t book installers or remove existing fittings until you are in possession of your new suite as delays can happen.
3. Don’t install anything you aren’t happy with.
Installation is an acceptance of quality. We cannot take back anything that has been installed. Make sure you give your bathroom products a thorough check-over with our delivery team.
4. Don’t throw away your packaging.
If you change your mind before you’ve installed an item, make sure you don’t throw away the boxes or the wrapping. In many cases manufacturers won’t take back opened boxes, so please be aware of this. We need the item back in a resalable condition to be able to give you a refund.
5. Check your measurements.
If you’re ordering special order fitted furniture, bespoke shower enclosures etc. then we advise you to double and triple-check your measurements. Manufacturers won’t take these items back.
6. Find out your water pressure.
Certain taps and shower valves only work with high pressure systems. We can help advise which brassware is specifically for low-pressure, gravity-fed systems, but can only do so on the basis of the information you give to us. You may need to check with your bathroom installer what water pressure you have.
7. Register your guarantees.
Many of our products come with manufacturer’s guarantees that vary from a year to a lifetime. Make sure you fill out the guarantee forms that are included within the items box to commence the guarantee period. If you don’t complete these forms and send them off, manufacturers can refuse to honour the guarantee.
8. And finally…prolong the life of your bathroom.
Wood furniture is hugely popular in bathrooms, but it needs care and attention to prolong its life. Make sure that water is not allowed to pool on wooden surfaces, or remain in contact for any long periods of time.
Equally, be careful in choosing cleaning products to use on your sanitaryware, brassware and wood. Avoid using strong abrasive cleaners containing bleach as they can stain, scratch or dull surfaces.
Add an appropriate inhibitor, such as furnox, to your radiators to avoid corrosion and limescaling. Use a shower glass care kit to keep your enclosures looking new and avoid water staining (especially in this hard water area!)








